Privacy Policy

Information Collection and Use

We respect each site visitor's right to personal privacy. To that end, we collect and use information throughout our website only as disclosed in this Privacy Policy. This statement applies solely to information collected on this website.

For each visitor to our website, our web server does not automatically recognize information regarding your domain or e-mail address.

The information we collect is:

  • used to improve the content of our Web page.
  • used to notify visitors about updates to our Web site.
  • never shared with other organizations for commercial purposes.

This site does not collect cookies. We only use non-residual (memory) cookies to hold the contents of your shopping basket. These expire after 20 mins of inactivity, upon completion your order, or when you close your browser.

Registration is not required to enter our site.
We have an order form and a session-based shopping basket system.

We require information from the user on our order form. A user must provide contact information (such as name, email, and shipping address) and possibly financial information (such as credit card number, expiration date). If we have trouble processing an order, we use the information to contact the user. This information is used:

  • for shipping and billing purposes.
  • to fulfill customerĀ“s orders.

When we transfer and receive financial information, we redirect visitors to a secure server and will notify visitors of this feature through a pop-up screen on our site. We publish a newsletter (ezine), and we never sell or share our subscribers' email addresses.

Notification of Changes

If we decide to change our privacy policy, we will post those changes to:

  • this privacy statement.

Conflict Resolution

We are committed to resolving disputes within 24-48 hours.

If problems arise, users may contact us by:

  • email
  • telephone

Contact Information

If site users have any questions or suggestions regarding our privacy policy, please contact us at:

Postal Address: 12 Westcar Lane,
KT12 5ER,
Tel. No.: 01932 248787
Website URL:

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01932 248 787

Office hours are 9am to 5pm Monday to Friday